Device Lifecycle Management (DLM)

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We combine our product and service expertise to optimise your device estate and to deliver predictable and repeatable IT. ​

As hybrid working becomes the norm, the pressure to navigate the fast-moving world of technology to make the best choices for your people are considerable.

Device Lifecycle Management provides the foundation to build a Digital Workplace that delivers real value and combines our vast experience in delivering hardware with our portfolio of lifecycle services all underpinned by tooling, people, and process to keep your people productive maximise your investments.

We manage the overall device fleet, tracking the assets throughout their lifecycle. We proactively forecast demand and manage your stock, to ensure the right device is in the right place when you need it. This enables us to ensure the availability of devices for your people.

At Computacenter we believe that the device is at the core of your Digital Workplace.

 

How does Device Lifecycle Management differ to DaaS? DaaS can be realized in a number of ways but essentially delivers a device that is paid for monthly, has some base services with device warranty, delivery and collection.

Device Lifecycle Management goes further in delivering significantly higher value to enterprises, with a service where Computacenter take control of End-to-End Management, taking responsibility for the complete lifecycle – from purchase to disposal and manage the portfolio and product transition.

We deliver

Our solution allows IT leaders to regain control of the workplace device estate and focus on business transformation and growth. It’s Simple, Predictable and Optimal.​

Productive People

Enable people to be productive at all times of their working day. ​
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Exceptional Experiences

Intuitive and relevant solutions to allow people and teams to work in ways that suit them.​
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Sustainable Success​

Commercially appropriate, secure and sustainable for the long term.​
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Take control and optimise your workplace device estate​

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INFORM

RIGHT TECHNOLOGY AND RIGHT SOLUTION​

Using unique workstyle analytics services we recommend the right makes and types of devices for your people and establish the optimal support solutions across your organisation ​

SUPPORT​

SEAMLESS REPLACEMENTS TO KEEP YOU PRODUCTIVE​

Our support solution are intelligent and aligned to personal preference. We use insights to support proactive maintenance and our expert engineers complement our comprehensive swap solution​ ​​

PROCURE​

EASY REQUEST AND PURCHASE PROCESS​

We architect the end-to-end solution with you. We configure technology bundles and integrate tooling to establish seamless incident and request workflows​​

RECOVER

SIMPLE AND SECURE REPLACEMENT OF END OF LIFE DEVICES​​

End of use devices are securely recovered and made available for re-use. End of life devices are replaced, securely wiped and returned to lessor or sustainably recycled​ ​

DEPLOY​

OUT OF THE BOX READY DEVICES

​We configure your devices so that they are ready to use “out of the box”. We support all modern device provisioning solutions as well as providing image management services ​​​

CONTROL & OPTIMISE​

DELIVER SERVICE OUTCOMES​

Our team of experts and our world class technology tune lifecycle parameters to continually deliver the optimal service​​

Our Solutions Nos solutions Unsere Lösungen Onze oplossingen

Workplace - Cloud & Applications - Data Center - Networking - Security
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