CCTV Notice

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Video surveillance

Last updated: 1 October 2024

This Privacy Notice applies to the personal data that we process where we have implemented video surveillance across our sites. We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section. The name and contact details of who can be contacted about Computacenter video surveillance may differ depending on the site and those contact details can be found either on our website or described in the Annex A – Our organisation section below.

 

Section 1: Why does Computacenter process my personal data and what is the legal basis?

We use the personal information that we collect from and about you for a variety of purposes described in this notice or for purposes that we explain to you at the time we collect your information. Depending on our purpose for collecting your information, we rely on one of the following legal bases:

  • Contract – we require certain personal information in order to carry out our contractual duties and exercise our contractual rights;
  • Consent – in certain circumstances, we may ask for your consent (separately from any contract between us) before we collect, use, or disclose your personal information, in which case you can voluntarily choose to give or deny your consent without any negative consequences to you;
  • Legitimate interests – we may use or disclose your personal information for the legitimate interests of either Computacenter or a third party, but only when we are confident that your privacy rights will remain appropriately protected. If we rely on our (or a third party's) legitimate interests, these interests will normally be to operate, manage, administer our respective businesses effectively and properly. Where we require your data to pursue our legitimate interests, it will be in a way which is reasonable for you to expect as part of the running of our organisation and which does not materially affect your rights and freedoms. We have identified below what our legitimate interests are;
  • Legal obligation – there may be instances where we must process and retain your personal information to comply with laws or to fulfil certain legal obligations. For example, providing a safe place of work and avoiding unlawful discrimination;
  • Public interest – there may be instances where processing your data is necessary to perform a specific task in the public interest. In general, processing of your data will not be processed on this ground, but there may be some limited instances, for example, for diversity and inclusiveness monitoring purposes; or
  • Vital interests – although unlikely, it may be necessary to process your data to protect someone’s life. In general, we will not process your data on this ground but there may be rare occasions when we need to do so, for example, if we need to process personal information to save your life and administer emergency medical treatment.
The purpose/s Computacenter processes personal data for The legal basis
Video surveillance The legitimate interests of Computacenter, specifically for the protection of property, prevention of criminal offences, clarification of damage/accidents, nuisance or vandalism damage and evidential purposes.

 

Section 2: What personal data does Computacenter collect and where from?

The purpose/s Computacenter processes personal data for 

The categories of personal data concerned 

Source of the information 

Video surveillance Video and photographic images Indirectly from you

 

Section 3: Who does Computacenter share my personal data with? 

We may disclose your personal data to the following categories of recipients: 

Computacenter Group Companies

Where they provide data processing services related to the website (for example to support the delivery of, provide functionality on, or help to enhance the security of the website), or who otherwise process personal data for purposes that are described in this Privacy Notice or notified to you when we collect your personal data, Computacenter group companies may process your personal data. See ‘Our organisation’ for more information about the Computacenter Group Companies.

Approved Computacenter Third party services providers and partners

Where they provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of the website), or who otherwise process personal data for purposes that are described in this Privacy Notice or notified to you when we collect your personal data, third party service providers and partners may process your personal data. The following table lists the main third party service providers we engage to process your personal data, the categories of services they provide, and the types of personal data they receive in order to provide us these services:

Priority Service Provider Name 

Service Provider Services 

Personal data 

APS Surette

Video Surveillance (France)

Video and photographic images

Axis Communications

Video Surveillance (Netherlands)

Video and photographic images

Synology Surveilance Station

Video Surveillance (Switzerland)

Video and photographic images

Geutebrück G-Core

Video Surveillance (Switzerland)

Video and photographic images

Redpoint Electrics

Video Surveillance (South Africa)

Video and photographic images

Hamwha Wisenet

Video Surveillance (UK and Spain)

Video and photographic images

Ubiquiti Unifi

Video Surveillance (UK)

Video and photographic images

Avigilon

Video Surveillance (Germany)

Video and photographic images

 

Section 4: What other countries is my personal data transferred to? 

Where we transfer your personal data to countries and territories different from where you are located we shall ensure legal compliance for that transfer including applicable legal safeguards. 

Exporter of Personal Data 

Importer of Personal Data 

Description of Legal Safeguards 

Members of the Computacenter group of companies based in the EU

Members of the Computacenter group of companies outside the European Economic Area (referred to as “third countries”)

Standard Contractual Clauses unless an EU adequacy decision is in place

Members of the Computacenter group of companies based in Switzerland

Members of the Computacenter group of companies outside the European Economic Area (referred to as “third countries”)

Standard Contractual Clauses unless a Swiss adequacy decision is in place

Members of the Computacenter group of companies based in the UK

Members of the Computacenter group of companies outside the European Economic Area (referred to as “third countries”)

International Data Transfer Agreement unless a UK adequacy decision is in place

Members of the Computacenter group based in South Africa

Members of the Computacenter group of companies globally

Standard Contractual Clauses

 

To obtain a copy of the applicable Standard Contractual Clauses see the contact details in Annex A – Our organisation

 

Section 5: How long does Computacenter keep my data personal data for? 

When we have no ongoing legitimate business need to retain your personal data we will either delete or anonymise it. We retain personal data we collect from you where we have an ongoing legitimate business need to do so and we have described the Computacenter retention periods below. In certain and rare circumstances, we will need to keep your information for legal reasons after our relationship has ended. For example: we keep your information when we have a legal obligation to do so (for example if a court order requires it, we will retain your data for longer than usual), to ensure you do not receive marketing correspondence where you have opted out of marketing we will retain your details in our marketing suppression list to ensure you do not receive further marketing correspondence from us, to deal with and resolve requests and complaints (for example, if there is an ongoing complaint with respect to the website or services), to protect individuals’ rights (for example, we will retain information about a data subject access request after the request is dealt with in case there is a subsequent complaint and the information is needed to demonstrate how the request was handled and for litigation or regulatory matters (for example we would retain your information if there was an ongoing legal claim and the information was relevant to the claim – this information would be retained until the legal claim has concluded).  

The purpose/s Computacenter processes personal data for 

How long we keep the data for 

Video surveillance According to the laws of the relevant jurisdictions. For specific information see the contact details in Annex A – Our organisation.

 

Section 6: Will this Privacy Notice be updated? 

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.   

 

Section 7: How do I contact Computacenter?

The data controller of the website is Computacenter (UK) Ltd.  If you have any questions or concerns about our use of your personal information, please contact our data protection officer using the following details:  GDPR@computacenter.com


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